Frequently Asked Questions
General Information
Andronis Arcadia is located in Oia on the island of Santorini. It overlooks the Aegean Sea and is a short walk from the heart of the village.
Check-in begins at 3:00 PM and continues until midnight. Check-out time is at 11:00 AM.
Yes. Andronis Arcadia is located just a 5-minute walk from the main square of Oia, offering immediate access to shops, restaurants, and iconic Santorini viewpoints.
Yes. The hotel provides two designated parking areas available for guests, subject to availability.
Yes. Both on-site restaurants offer panoramic sunset views over the caldera, making them ideal for sunset dining experiences in Oia.
Yes. Free full breakfast is served every morning.
Yes. Guests can enjoy drinks and cocktails at our outlets. Bar reservations are available online through our official website.
Yes. Families and children of all ages are welcome at our restaurants. Reservations for groups of up to nine guests can be completed directly online. For groups of ten guests or more, a pre-selected set menu is required to ensure smooth service and the best possible dining experience.
Rooms & Amenities
Yes. Many suites and villas include private pools, balconies, or furnished patios that offer sea views.
Yes. Andronis Arcadia features a full-service spa and a fitness centre for guests.
Yes. Free high-speed Wi-Fi is available throughout the hotel.
Policies & Practical Question
Yes. Pets are welcome and stay free of charge. Food and water bowls are provided in the room.
Yes. Free self-parking is available on site, and an electric car charging station is provided.
Yes. A shuttle service from/to Santorini Airport is available on request for a surcharge.
Family & Kid-Friendly
Yes. The hotel welcomes families and has amenities suitable for children.
Yes. The hotel offers family-oriented experiences and a kids club.
Pool, Views & Activities
Yes. A seasonal outdoor pool is available for guests to enjoy.
Guests can enjoy hiking, fishing, and horse riding in the area. Oia’s famous viewpoints, the Santorini caldera, and the Blue Dome Viewpoint are all within walking distance.
Restaurant
Pacman Sunset Restaurant is open daily for lunch from 13:00 to 17:00 and for dinner from 18:00 to 22:30.
Your table is available for 120 minutes starting from the time of your confirmed arrival.
Smoking is strictly prohibited in all indoor areas of the restaurant in order to ensure the comfort of all guests.
Pets are not permitted within the restaurant premises.
Yes. Any seating preferences, including specific table locations, may be adjusted depending on weather conditions and operational requirements.
Front-row and poolside tables are subject to availability. Please note that front-row tables are reserved exclusively for hotel guests and are allocated on a priority basis.
Your reservation will be held for up to 15 minutes after the scheduled arrival time. After that, the table may be released.
Yes. For drink reservations, a minimum consumption of €40 per person applies. For dinner reservations, the minimum consumption is €60 per person.
In the event of a no-show or cancellation within 24 hours of the reservation time, a charge of €30 per person applies. If arrival is delayed by more than 15 minutes without prior notice, the table may be released.
For groups of nine guests or more, a pre-order from the set menu is required. A 50% deposit may also be requested to confirm the reservation.
Menus clearly indicate allergens. In cases of severe allergies, guests are kindly requested to contact the reservations team in advance at hostess@andronisarcadia.com to ensure appropriate arrangements.
Bar
Beefbar Santorini is open daily for dinner only. Operating hours are from 18:30 to 22:30.
Yes. Credit card details are required to secure and confirm all reservations.
Your table is available for 120 minutes from the confirmed arrival time.
No. Smoking is strictly prohibited in both indoor and outdoor areas of the restaurant.
Sunset view tables are allocated on a priority basis.
Availability depends on the reservation date and time.
Reservations are held for up to 15 minutes after the scheduled arrival time.
After this period, the table may be released.
Yes. A minimum consumption of €80 per person applies to all reservations.
If you arrive more than 15 minutes late without prior notice, your table may be released.
No-shows or cancellations made less than 24 hours before arrival will incur a charge of €30 per person.
Deposits for special reservations are non-refundable if cancelled within 48 hours.
Seating may change in case of adverse weather conditions.
For groups of nine guests or more, pre-ordering from the set menu is required.
A 50% prepayment may be requested to confirm the reservation.
For reservation changes, guests should contact the reservations team directly.
Please email hostess@andronisarcadia.com for assistance.
Practical Travel Questions
Yes. Oia’s famous sunset draws crowds, but guests at Andronis Arcadia can enjoy sunset views comfortably from the hotel’s pool and restaurants.
Yes. Guests can request early check-in or late check-out, but this is subject to availability.