Frequently Asked Questions

Andronis Luxury Suites and Andronis Boutique Hotel are designed for adult travelers and welcome guests aged 13 and above.
Andronis Arcadia, Andronis Concept, and Andronis Minois are family-friendly properties and are suitable for guests traveling with children.

 Guests aged 18 and above are considered adults.

 No. Guests under 18 must be accompanied by an adult.

 Yes. Many suites offer caldera, sea, sunset, or garden views, depending on the property and room category.

Check-in starts at 15:00, and check-out is by 11:00.

Early check-in and late check-out may be available upon request, subject to availability, and additional charges may apply.

 Cancellation and refund policies vary by rate and season and are clearly stated during booking.

 Credit cards are accepted for bookings, while bank transfers may be available upon request.

 Bookings usually open well in advance, often up to one year ahead, depending on the property.

 Yes. All properties feature swimming pools, with some suites offering private pools.

Yes. Private airport or port transfers can be arranged upon request.

 Parking availability varies by property and can be arranged or advised in advance.

 Yes. Complimentary Wi-Fi is available throughout the properties.

 Yes. Each property offers curated dining and bar experiences.

 Yes. Select properties provide spa treatments and wellness programs.

All restaurants welcome walk-in guests, subject to availability and reservations.

 They are located in Oia and Imerovigli, two of Santorini’s most iconic areas.

 Yes. Many suites and public areas offer caldera, sea, or sunset views.

 Transfer times typically range from 25 to 40 minutes, depending on location and traffic.

Reservations can be modified or cancelled through the reservations team or the original booking channel.

Guests should inform the hotel in advance so arrangements can be made.

 Yes. Concierge and guest support services are available throughout the stay.